Legal

Privacy Policy

Last updated: August 2026 · Website Owner: Navin Saresa · Business: Matruchhaya Motors (our main automotive business; Matruchhaya Automobile, owned by Saumil Saresa, is a part of Matruchhaya Motors)

This Privacy Policy explains how Matruchhaya Motors ("we", "us", "our"), a car servicing and repair workshop based in Ahmedabad, Gujarat and our main automotive business, collects, uses and protects information submitted through this website (the "Site"). By using this Site or submitting a form to us, you agree to the practices described below.

Information We Collect

When you use the service booking form, contact section, or WhatsApp links on this Site, we may collect the following information that you choose to provide:

Full name
Mobile number and WhatsApp number
Email address
Vehicle brand, model and registration number
Fuel type and model year
Service or repair requirements and problem description
Preferred appointment date and time
Any additional notes or messages you submit

We do not knowingly collect any information beyond what you voluntarily submit through our forms or messages.

How We Use Information

Information you submit is used solely to:

Respond to your enquiry
Contact you regarding your service or repair request
Confirm and schedule service appointments
Provide repair and service assistance
Communicate updates related to your booking
Improve the quality of our customer service

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

WhatsApp Communication

This Site includes WhatsApp links and buttons that allow you to message Matruchhaya Motors directly, including a pre-filled message when you submit a service booking. When you use WhatsApp to contact us, your message and the details you choose to include (such as your name, vehicle details, and service request) are sent directly to our business WhatsApp number. This communication is subject to WhatsApp's own privacy policy and terms, which are set by WhatsApp/Meta and not controlled by us.

Google Maps

Our Contact section includes an embedded Google Maps view and "Get Directions" links so you can locate our workshop and get directions. When you interact with the embedded map, Google may collect information according to its own privacy policy. We do not control how Google processes this data.

Cookies and Analytics

This Site does not currently use cookie-based advertising or analytics tracking scripts. Standard web fonts are loaded from Google Fonts to display text correctly; loading these fonts may involve a request to Google's servers, which is subject to Google's own privacy practices.

Third-Party Services

We use the following third-party services to operate this Site, and each processes information according to its own privacy policy:

Netlify — used to host this website and to receive and process submissions from our service booking form.
WhatsApp (Meta) — used for direct customer communication via WhatsApp links on this Site.
Google Maps — used to display our workshop location and provide directions.
Google Fonts — used to load the typefaces used on this Site.

Data Security

We take reasonable measures to protect the information submitted to us. Form submissions are transmitted securely, and access to booking information is limited to those who need it to respond to your request. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain the information you submit for as long as necessary to respond to your enquiry, provide the requested service, and maintain reasonable business records. If you would like your information removed, you may contact us using the details below.

Customer Rights

You may contact us at any time to:

Ask what information we hold about you
Request correction of inaccurate information
Request deletion of your information, where reasonably possible
Withdraw consent to be contacted

Children's Privacy

This Site and our services are intended for use by adults arranging vehicle servicing. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Site or practices. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Matruchhaya Motors
Owner: Navin Saresa
Contact: +91 96245 88555
Address: G-3, Mayu Towers, Cross Road, near Dhananjay Tower, Satellite, Ahmedabad, Gujarat 380015
WhatsApp: +91 96245 83555
Email: gmail-matruchhayamotors85@gmail.com

Matruchhaya Automobile (a part of Matruchhaya Motors)
Owner: Saumil Saresa
Contact: +91 96245 83555

Note: Formal business registration details (such as GST number or registered legal entity name), where applicable, are available directly from Matruchhaya Motors on request and are not listed here as they are not part of the information currently provided for this website.

Business Structure

Matruchhaya Motors (owned by Navin Saresa) is our main/parent automotive business. Matruchhaya Automobile (owned by Saumil Saresa) is a part of Matruchhaya Motors. This Privacy Policy is published on the Matruchhaya Motors website and describes how information submitted through this Site is handled; where information is shared with Matruchhaya Automobile as part of Matruchhaya Motors, it continues to be handled under the practices described here.

Website Development

This website was developed by GrowWithMe (Shailesh Rathod), a website design and digital marketing agency. GrowWithMe is the website developer only — it is not an owner of Matruchhaya Motors or Matruchhaya Automobile, is not responsible for the garage's business operations, and does not own, control, or have ongoing access to customer data submitted through this Site. All customer information, business operations, and this Privacy Policy remain the responsibility of Matruchhaya Motors.

Website developed by GrowWithMe.